Privacy Policy
Last updated: September 25, 2026
This Privacy Policy explains what data Self SMM (the "Service" — our chat bots in messengers, their mini-apps and the website selfsmm.com) collects and how we use it.
Data we collect
- basic data of your messenger account that the messenger passes to the bot, such as your user ID, username and language;
- content you send to the Service to use its features — texts, files, links and messages;
- information about how you use the Service, your subscription and balance;
- contact details you provide yourself, such as an email address for receipts;
- payment information: amount, date and status. Card details are processed by payment providers — we do not receive or store them.
How we use your data
- to provide the Service and deliver the results you request;
- to process payments and send receipts;
- to answer your requests and provide support;
- to keep the Service secure and improve it.
We do not sell your personal data.
Third parties
To provide the Service we use trusted third-party providers — for example, for AI processing, payment processing and hosting. We share with them only the data needed for the specific task. Messages to our bots are also processed by the messengers under their own privacy policies.
Data storage
Files you send are stored only as long as needed to process them and are then deleted automatically. Other data is kept while you use the Service and afterwards as long as required by law.
Your rights
You can ask us to access, correct or delete your personal data by writing to support@selfsmm.com. Please mention which messenger you use the bot in and your username.
We process personal data in accordance with applicable law, including Federal Law No. 152-FZ "On Personal Data" of the Russian Federation.
Changes
We may update this Privacy Policy. The current version is always published on this page.
Contact us
Questions about privacy: support@selfsmm.com.